Cultural Coaching

It is common for fluent bilingual employees to get lost in the real day-to-day speech of Americans. One such employee asked, “Teach me how to talk so I don’t sound like a dictionary.” Another employee lost her train of thought when a colleague suggested that a client was a “pain in the neck.” She was so busy trying to figure out why they were suddenly in a conversation about a client’s neck and not discussing their computer system.

Our Cultural Coaching  addresses cultural awareness, including understanding slang and idioms.

Our cultural coaching classes can be especially beneficial to physicians, middle and high level business managers, lawyers, and other professionals. Below are some examples of how we can help with classes designed to specifically meet the needs of individuals or small groups.

• slang and idiom training
• business cultural training
• interpersonal training
• general cultural training
• silent editing partner

Classes are designed to include one or a combination of the above options, and can be monitored and changed to meet the specific needs of the client.

“As an international student who came to the United States six years ago, I studied in school for three years and have been in the workplace another three years. The language barrier has been reduced due to my vocabulary building up during the past six years. But I still feel a big culture barrier even though I have been working for big companies for three years, as I have had contracts with BJC, Monsanto, and now Anheuser Busch. I feel so lucky that I found an excellent ESL teacher, Debbie, who really can help me to do what I was trying to do. Debbie is not only helping me to study idioms, which is very important but hard to learn from school, but also helping me to improve my professionalism at my workplace. Things like how to write effective emails, how to listen to people, how to build emotional intelligence at work, what to do if you go to a new assignment, those soft skills that are as essential as technical skills, but are often ignored and hard to grasp. I strongly recommend those who want to advance in the American Society, and get promotions at work, or be a successful entrepreneur, to start an individual class with Debbie at ESL Educational Services. Debbie is very dedicated to teaching and trying to do the best for the students. I have been enjoying class very much.”

- Jenny Liu, Informational Technology Contractor