Job Specific Individual Training

Training can be tailored to fit the needs of any particular job. Below are some examples of the kinds of training situations that may arise in the workplace where we can provide immediate, relevant, and effective solutions.

• Customer Service - often in role-play situations

• Employee Review of Training Manuals - to assure understanding. Many new-hires are reluctant to say that they don’t understand something, so they say they do. We work to make sure they understand the policies and procedures they are agreeing to follow.

• Cultural Coaching - training individuals that need help understanding cultural aspects of the American culture.

• Physician Cultural Coaching - A doctor may be quite fluent in English and yet encounter difficulties on the job due to cultural barriers. Doctors may have trouble relating to patients, nurses, and even other doctors. Our individualized programs are designed to make an immediate, relevant, impact on situations that arise in the workplace.